Today’s gradually improving U.S. economy still presents special challenges to controllers and their collections staff. Having clear and concise processes helps collectors do their jobs and can save valuable customer relationships. The following are some best...
DSO stands for “days sales outstanding” which is a measure of the average number of days a company takes to collect revenue after a sale has been made. A low DSO number means a company has an efficient collections process because it takes the company fewer days to...
Wouldn’t it be great if all customers paid immediately and exactly what they owed? No strange deductions for bogus reasons. No chasing deadbeat customers. Unfortunately our world is not perfect and extending credit can be risky. Most businesses understand that...
Collections – not everyone’s favorite task. The good news is today’s most effective collections departments are working smarter by focusing on the right customers over the quantity of calls. Smart companies are replacing the one-size-fits-all...
